Features

Everything needed to capture, hand off, and resolve customer conversations.

Chat Widget
  • Embeddable on any site
  • Branding and greeting
  • Quick start
Ticketing
  • Automatic ticket creation
  • Status tracking
  • Clear handoff
Notifications
  • Email alerts to support
  • Follow‑up reminders
  • Escalation paths
Transcripts
  • Searchable history
  • Full context in one place
  • Exportable by plan
Controls
  • Tenant access
  • Embed tokens
  • Usage safeguards
Abuse handling
  • Profanity deflection
  • Out‑of‑scope guardrails
  • Safe responses